Responsible Gaming

Gambling Should Be Entertainment

Online casino gaming should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. While playing at online casinos can be fun and exciting, it's important to remember that all casino games are games of chance with a built-in house advantage. Only gamble with money you can afford to lose, and never view gambling as an investment or income source.

Age Verification

In Canada, you must be at least 18 years of age (or the legal age in your province) to participate in online gambling. Online casinos are legally required to verify the age and identity of all players before allowing account creation and deposits. If you are under the legal gambling age in your jurisdiction, please do not attempt to create an account or gamble.

Warning Signs of Problem Gambling

If you recognize any of the following signs in your own behavior, you may be developing a gambling problem:

• Chasing losses by gambling more to try to recover money you've lost
• Gambling with money needed for essential expenses like rent, bills, or groceries
• Hiding your gambling activities or lying to friends and family about how much you gamble
• Feeling anxious, irritable, or restless when you're not gambling
• Spending more time and money gambling than you originally intended
• Neglecting work, school, or family responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut down or control your gambling
• Using gambling as a way to escape problems or negative emotions
• Experiencing relationship problems due to your gambling

Self-Help Tools & Features

Most reputable online casinos offer responsible gaming tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose during a session
• Session Time Limits: Set automatic reminders or automatic logout after a specified period of play
• Reality Checks: Receive periodic notifications during gameplay showing your account balance and time spent
• Self-Exclusion: Temporarily or permanently block yourself from accessing your account
• Account Closure: Close your account if you decide to stop gambling entirely

We encourage you to use these tools to maintain control over your gambling activities. Speak with your casino's customer support team if you need help setting up these features.

Support Organizations in Canada

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide confidential support and resources:

Canadian Resources

• Responsible Gambling Council (Ontario)
  Website: www.responsiblegambling.org
  Provides resources, information, and support for problem gambling across Canada
• Gamblers Anonymous Canada
  A peer-support fellowship offering mutual help to those who struggle with problem gambling

Provincial & Territorial Support

Most Canadian provinces offer specialized problem gambling services. Contact your provincial health authority or search for "problem gambling helpline [your province]" to find local resources.

International Resources

• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  24/7 Helpline: 1-800-522-4700
• GamCare (UK)
  Website: www.gamcare.org.uk
  Provides support and information about problem gambling
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au

If You Need Help

If you believe you have a gambling problem or are concerned about your gambling habits, please reach out for help immediately. There is no shame in seeking support. Problem gambling is a treatable condition, and professional counselors are available to assist you.

Contact the Responsible Gambling Council at www.responsiblegambling.org or speak with your doctor for a referral to a problem gambling counselor.

Remember: gambling should be fun and entertaining. If it's no longer enjoyable or is causing problems in your life, it's time to seek help.